Luckily, I finally received a reply from them after FULL 3 MONTHS of waiting...
Here's what they wrote:
"Due to a customer complain relating to a defect in the fabric we were using for the Cylon undersuits, your order has been delayed while we secure a more durable fabric for the costume. Sorry for any inconvenience."
No word about how long it'll take before they can finish the suit.
I'm very disappointed due to their insufficient customer service so I can't recommend them anymore, sorry.
All I can do now is to hope that I'd be able to receive it in the near future after all...
